Refund confirmation letter: Free template
Confirms the processing of a refund, outlining the amount refunded and the method of payment, and thanking the customer for their patience.
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Proposal letter for service or product upgrade: Free template
Proposes an upgrade to a service or product, outlining the benefits, new features, and any additional costs or terms associated with the upgrade.
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Letter of changes to delivery or shipping policies: Free template
Notifies customers of changes to delivery or shipping policies, outlining the new terms, any impact on shipping timelines, and effective dates.
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Letter of an upgrade to a customer’s account status: Free template
Notifies the customer of an upgrade to their account status, outlining the new benefits, features, and any actions required on their part.
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Notification letter of account inactivity with reactivation options: Free template
Notifies the customer of account inactivity, providing information on how to reactivate the account and any steps required to avoid further inactivation.
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Letter to reactivate inactive customer accounts: Free template
Requests the reactivation of an inactive customer account, providing details on how to restore the account and any benefits of reactivating.
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Letter requesting customer feedback or review: Free template
Requests customer feedback or a review, inviting them to share their experience and offering an easy way to submit their comments.
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Letter notifying customer of fraud or security risk: Free template
Notifies the customer of a potential fraud or security risk, detailing the issue, steps taken to address it, and any actions the customer should take to protect their account.
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Letter acknowledging receipt of a customer complaint: Free template
Acknowledges receipt of a customer complaint, confirming that the issue is being reviewed and assuring the customer that they will be contacted with a resolution.
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Invitation letter to participate in beta testing for new product: Free template
Invites the customer to participate in beta testing for a new product, outlining the benefits of participation and any steps or requirements to get started.
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