Zeyd Anwar

Proposes a customer complaint resolution system, outlining response protocols, escalation paths, feedback tracking, and service recovery measures.

Proposes strategies for shelf-space optimization, including product placement, inventory management, sales analysis, and shopper behavior insights.

Proposes the implementation of curb-side pickup services, detailing process workflows, staffing, technology integration, and customer communication strategies.

Proposes a redesign of in-store signage, focusing on visual impact, brand consistency, customer navigation, and promotional effectiveness.

Proposes a retail staff training program, covering curriculum design, training methods, performance metrics, and ongoing skill development.

Proposes improvements to the checkout process, focusing on user experience, payment options, error reduction, and conversion rate enhancement.

Proposes the development of a customer loyalty app, detailing features like rewards, engagement tools, user analytics, and integration with existing systems.

Proposes a mystery shopping program to evaluate customer experience, staff performance, and service quality through anonymous assessments and detailed reporting.

Proposes a partnership for break-room vending services, outlining product selection, pricing, service schedules, and revenue sharing terms.

Proposes strategies to improve fleet operations, covering vehicle maintenance, routing efficiency, cost control, and driver performance monitoring.