Electronic signature policy (Massachusetts): Free template

Electronic signature policy (Massachusetts): Free template

This electronic signature policy is designed to help Massachusetts businesses establish clear guidelines for using electronic signatures in business transactions. The policy outlines when and how electronic signatures may be used, the types of documents eligible for electronic signing, and the legal validity and security measures that must be followed to ensure the integrity of electronic signatures. The policy also addresses the roles and responsibilities of employees involved in the electronic signing process.

By adopting this policy, businesses can streamline their document signing processes, ensure compliance with Massachusetts state laws and federal regulations, and promote a more efficient, secure, and paperless work environment.

How to use this electronic signature policy (Massachusetts)

  • Define acceptable uses of electronic signatures: Clearly specify the types of documents that can be signed electronically, such as contracts, agreements, internal approvals, and other business-related forms. The policy should outline any exceptions for documents that must be signed physically, such as documents that require notarization.
  • Identify the electronic signature provider: Specify the authorized electronic signature software or platform that the company uses to ensure that signatures are legally binding and secure. This may include platforms like DocuSign, Adobe Sign, or other approved tools.
  • Ensure compliance with legal requirements: Ensure that electronic signatures comply with Massachusetts state laws, including the Massachusetts Uniform Electronic Transactions Act (UETA), and federal regulations such as the Electronic Signatures in Global and National Commerce Act (ESIGN).
  • Establish security protocols: Set clear guidelines for ensuring the security and integrity of electronic signatures. This may include using encrypted platforms, verifying the identity of signatories, maintaining audit trails, and preventing unauthorized access to signed documents.
  • Outline employee responsibilities: Define the roles and responsibilities of employees involved in the electronic signature process, such as the person initiating the signature request, the individual who signs the document, and those responsible for managing the signed documents.
  • Address document storage and retention: Specify how electronically signed documents will be stored, tracked, and retained. This should include guidelines for securely storing documents in compliance with the company’s document retention policies.
  • Establish procedures for handling disputes: Outline the steps to take if there is a dispute regarding the validity or authenticity of an electronic signature. The policy should specify how issues will be resolved, including reviewing the audit trail or verifying the signatory’s identity.
  • Review and update regularly: Periodically review and update the policy to ensure it is compliant with Massachusetts state laws, federal regulations, and any changes in the company’s electronic signature practices.

Benefits of using this electronic signature policy (Massachusetts)

This policy offers several benefits for Massachusetts businesses:

  • Increases efficiency: By using electronic signatures, businesses can streamline their document signing processes, eliminating the need for physical paperwork and reducing the time spent on obtaining signatures.
  • Reduces legal risks: The policy ensures that electronic signatures comply with Massachusetts state laws and federal regulations, reducing the risk of legal challenges or disputes regarding the validity of signed documents.
  • Enhances security: By using encrypted and authenticated electronic signature platforms, businesses can ensure that signed documents are secure, preventing unauthorized access or tampering.
  • Saves costs: The use of electronic signatures reduces the need for paper, printing, and mailing, saving the company money and reducing its environmental impact.
  • Improves compliance: The policy ensures that all electronic signatures are legally valid, helping businesses maintain compliance with applicable laws and regulations.
  • Promotes a paperless workplace: The policy supports the company’s shift to a more sustainable, paperless work environment by reducing reliance on physical documents and promoting digital workflows.

Tips for using this electronic signature policy (Massachusetts)

  • Communicate the policy clearly: Ensure that all employees are aware of the electronic signature policy, including when and how electronic signatures should be used. This can be done through employee handbooks, internal communications, or training sessions.
  • Provide training on using electronic signatures: Offer training for employees on how to use the electronic signature platform, including how to sign documents, initiate signature requests, and ensure the security and integrity of signed documents.
  • Monitor compliance: Regularly monitor the use of electronic signatures to ensure that they are being applied consistently across the business and that employees are following the policy’s guidelines.
  • Protect sensitive information: Ensure that all electronically signed documents are stored securely, encrypted, and accessible only to authorized individuals. This may involve implementing access controls and regularly auditing the storage and retention systems.
  • Review and update regularly: Periodically review and update the policy to ensure it remains compliant with Massachusetts state laws, federal regulations, and evolving best practices for electronic signatures and digital transactions.

Q: What types of documents can be signed electronically?

A: The policy specifies which types of documents can be signed electronically, including contracts, agreements, internal approvals, and other business-related forms. Documents that require notarization or specific physical signatures may not be eligible for electronic signing.

Q: Is an electronic signature legally binding in Massachusetts?

A: Yes, an electronic signature is legally binding in Massachusetts, as long as it complies with the Massachusetts Uniform Electronic Transactions Act (UETA) and the federal ESIGN Act. The policy ensures that all electronic signatures meet legal requirements.

Q: How is the security of electronic signatures ensured?

A: The policy requires that electronic signatures be conducted through a secure, encrypted platform. The system should authenticate the identity of the signatory and maintain an audit trail to verify the integrity of the signed documents.

Q: Can employees use their personal devices to sign documents electronically?

A: The policy may specify whether personal devices are allowed for electronic signatures or if only company-approved devices should be used. It is important that devices used for electronic signing meet the security standards outlined in the policy.

Q: What happens if there is a dispute regarding an electronic signature?

A: In the event of a dispute, the company will review the audit trail and verify the identity of the signatory. The policy outlines how disputes will be handled and resolved to ensure the authenticity of the signed document.

Q: How often should this policy be reviewed?

A: The policy should be reviewed periodically, at least annually, to ensure it is compliant with Massachusetts state laws, federal regulations, and any changes in the company’s electronic signature practices.


This article contains general legal information and does not contain legal advice. Cobrief is not a law firm or a substitute for an attorney or law firm. The law is complex and changes often. For legal advice, please ask a lawyer.