Acceptable use: Overview, definition, and example

What is acceptable use?

Acceptable use refers to the guidelines or rules set by an organization or service provider that define how a product, service, or resource can be used in an appropriate manner. These policies typically address the behaviors, actions, and activities that are allowed or prohibited, aiming to protect users, ensure security, and maintain the integrity of the service.

For example, an internet service provider (ISP) might include an acceptable use policy that outlines what types of websites or activities are permissible, such as prohibiting illegal downloads or the use of the service for spamming.

Why is acceptable use important?

Acceptable use is important because it establishes boundaries and ensures that users understand how to interact with the service or product responsibly. It helps prevent misuse, protects the rights of users, and ensures that the organization complies with legal and regulatory standards.

For businesses, having a clear acceptable use policy can reduce the risk of liability, security breaches, and reputational damage. It also helps protect resources from misuse and ensures that all parties understand what is considered appropriate behavior.

Understanding acceptable use through an example

Imagine a company provides employees with access to a corporate email system. The acceptable use policy for the email system may include rules such as prohibiting the sending of personal or offensive content, using the email system for business purposes only, or sharing passwords. These guidelines help ensure that the company’s email infrastructure is used for its intended purpose, reducing the risk of misuse or security breaches.

In another example, a cloud storage provider includes an acceptable use policy that prohibits users from uploading illegal content, such as pirated software or explicit material. By outlining these restrictions, the provider ensures that the platform is used responsibly and avoids legal issues.

Example of an acceptable use clause

Here’s how an acceptable use clause might appear in a contract:

"The User agrees to use the service only for lawful purposes and in accordance with the guidelines set forth in this Acceptable Use Policy. Any unauthorized use of the service, including but not limited to spamming, illegal downloads, or distribution of harmful content, is strictly prohibited and may result in suspension or termination of access."

Conclusion

Acceptable use sets clear expectations for how services, systems, or resources should be utilized. By defining appropriate behaviors, it helps organizations maintain security, prevent misuse, and comply with legal requirements.For businesses, implementing an acceptable use policy is essential to protect assets, ensure responsible usage, and maintain a secure environment for all users.


This article contains general legal information and does not contain legal advice. Cobrief is not a law firm or a substitute for an attorney or law firm. The law is complex and changes often. For legal advice, please ask a lawyer.