Conciliation: Overview, definition, and example

What is conciliation?

Conciliation is an alternative dispute resolution (ADR) process where a neutral third party, known as a conciliator, helps disputing parties reach a voluntary settlement. Unlike arbitration or litigation, conciliation focuses on facilitating communication and compromise rather than imposing a legally binding decision.

For example, in an employment dispute, a conciliator may assist an employer and an employee in negotiating a severance package instead of taking the issue to court.

Why is conciliation important?

Conciliation is important because it provides a cost-effective, confidential, and efficient way to resolve disputes without resorting to litigation. It helps businesses and individuals:

  • Avoid lengthy and expensive legal proceedings.
  • Maintain relationships by encouraging mutual understanding.
  • Reach flexible solutions that may not be possible in court.
  • Reduce stress and conflict through a guided negotiation process.

Many commercial, labor, and international disputes use conciliation as an effective resolution method before considering legal action.

Understanding conciliation through an example

Imagine a supplier and a retailer disagree over a contract breach. Instead of filing a lawsuit, they agree to conciliation with a neutral third party. The conciliator helps them communicate their concerns, explore potential solutions, and negotiate a settlement that satisfies both parties—without the need for expensive legal action.

In another case, a tenant and landlord dispute a rental agreement’s terms. Through conciliation, they reach an agreement on rent adjustments without going to court, preserving their professional relationship.

An example of a conciliation clause

Here’s how a clause like this might appear in a contract:

“In the event of a dispute arising under this Agreement, the Parties agree to first attempt to resolve the matter through conciliation. A neutral conciliator shall be appointed, and both Parties shall participate in good faith in an effort to reach a mutually acceptable resolution before pursuing litigation or arbitration.”

Conclusion

Conciliation is a valuable alternative dispute resolution method that helps parties settle conflicts amicably and efficiently. By promoting open communication and voluntary agreements, conciliation reduces legal costs, preserves business relationships, and provides a more flexible approach to resolving disputes. Businesses and individuals should consider conciliation as a first step before pursuing formal legal action.


This article contains general legal information and does not contain legal advice. Cobrief is not a law firm or a substitute for an attorney or law firm. The law is complex and changes often. For legal advice, please ask a lawyer.