Filing a grievance: Overview, definition, and example
What is filing a grievance?
Filing a grievance refers to the formal process by which an employee raises a complaint about a workplace issue, such as a violation of their rights, unfair treatment, or dissatisfaction with working conditions. It is typically a formal procedure within an organization that allows employees to report concerns or disputes with management or colleagues.
For example, if an employee feels they have been unfairly disciplined or denied benefits they are entitled to, they may file a grievance to have the issue formally addressed by their employer.
Why is filing a grievance important?
Filing a grievance is important because it provides a structured way for employees to voice their concerns and ensures that disputes are resolved in a fair and organized manner. It also protects employees' rights by documenting the complaint and allowing the company to address any issues before they escalate.
A grievance process helps to maintain a healthy work environment, avoid misunderstandings, and ensure compliance with labor laws. It gives employees a sense of justice, knowing they have a formal process to resolve issues without fear of retaliation.
Understanding filing a grievance through an example
Imagine an employee at a retail store is passed over for a promotion despite meeting all the qualifications. The employee believes this decision was unfair and discriminates against them based on their age. To address the issue, the employee files a grievance with HR, following the company’s formal grievance procedure.
In another case, an employee might file a grievance after being repeatedly asked to work overtime without proper compensation, even though the company policy states that overtime must be paid. The grievance procedure will help ensure the issue is investigated and resolved according to company rules.
An example of a grievance filing clause
Here’s how a grievance filing clause might appear in an employee handbook or contract:
“If an employee believes they have been subject to unfair treatment or violation of company policies, they may file a grievance with Human Resources. The grievance must be submitted in writing within 30 days of the incident and will be reviewed within 10 business days for resolution.”
Conclusion
Filing a grievance is an essential process that allows employees to address workplace concerns in a formal, structured way. It ensures fairness and transparency in resolving conflicts and protects employees' rights. A well-defined grievance process helps companies maintain a positive work environment and resolve disputes efficiently before they escalate.Including a grievance procedure in your company’s policies ensures that employees have a clear path to voice concerns, which can lead to better communication and stronger workplace relationships.
This article contains general legal information and does not contain legal advice. Cobrief is not a law firm or a substitute for an attorney or law firm. The law is complex and changes often. For legal advice, please ask a lawyer.