Remote access services addendum: Overview, definition, and example
What is a remote access services addendum?
A remote access services addendum is an additional agreement or document added to a contract to outline the terms and conditions for providing remote access to a business’s systems, networks, or data. This addendum specifies the rules for accessing company resources remotely, such as through a Virtual Private Network (VPN), remote desktop, or cloud services, and ensures that both parties understand the security, privacy, and technical requirements involved.
For example, a company that provides remote work capabilities may add a remote access services addendum to its employee agreement, outlining the necessary steps for accessing the company's network securely from home or another location.
Why is a remote access services addendum important?
A remote access services addendum is important because it helps protect the security and confidentiality of a company’s data and systems when employees or third parties access them remotely. With the rise of remote work and cloud-based services, businesses need clear guidelines to ensure that remote access is handled safely and responsibly. This addendum helps prevent unauthorized access, data breaches, and misuse of company resources.
For businesses, having a remote access services addendum ensures compliance with data protection regulations and helps maintain control over how sensitive information is accessed and shared. It also sets expectations regarding the use of company systems outside the physical office.
Understanding a remote access services addendum through an example
Imagine a company that offers its employees the ability to work remotely. To ensure security, the company includes a remote access services addendum in the employee handbook. This document explains the requirements for employees to use a secure VPN connection to access the company’s internal systems, outlines acceptable use policies for remote devices, and specifies the actions employees should take if their device is lost or compromised.
In another example, a third-party vendor is hired to provide IT support services remotely. The contract includes a remote access services addendum that defines how the vendor can access the company’s network to perform troubleshooting, including requiring multi-factor authentication and limiting access to certain systems.
An example of a remote access services addendum clause
Here’s how a remote access services addendum clause might be reflected in a contract:
“The Company agrees to provide the Employee with remote access to its systems, subject to the following conditions: (1) access will only be granted through a secure Virtual Private Network (VPN); (2) the Employee agrees to use company-approved devices for remote access; (3) the Employee is responsible for ensuring that their remote devices are protected by up-to-date antivirus software and strong passwords; (4) any suspected data breach or loss of remote device access must be immediately reported to the Company’s IT department.”
Conclusion
A remote access services addendum ensures that businesses and employees or third parties understand and adhere to security and privacy standards when accessing company systems remotely. It is essential for protecting company data, maintaining compliance with regulations, and ensuring that remote access is conducted in a secure and controlled manner.
This article contains general legal information and does not contain legal advice. Cobrief is not a law firm or a substitute for an attorney or law firm. The law is complex and changes often. For legal advice, please ask a lawyer.