Letter of company rebranding or new look: Free template

Letter of company rebranding or new look: Free template

Letter of company rebranding or new look

Announcing a company rebranding or new look is an opportunity to share your excitement and vision with customers while reinforcing your commitment to delivering exceptional products or services. This letter provides a professional way to inform customers of the changes, explain the reasons, and invite them to engage with the refreshed brand.

How to use this letter of company rebranding or new look

  • Start with excitement: Open the letter by sharing your enthusiasm for the rebranding or new look and what it represents.
  • Announce the changes: Clearly describe the elements of the rebranding, such as a new logo, updated website, or refreshed brand messaging.
  • Explain the rationale: Provide a brief explanation of why the rebranding was undertaken, such as aligning with company growth, evolving customer needs, or a refreshed mission.
  • Reassure continuity: Emphasize that your commitment to quality and customer service remains unchanged.
  • Invite engagement: Encourage customers to explore the new branding, visit your updated website, or share their thoughts.
  • Maintain a professional tone: Ensure the letter is positive, respectful, and customer-focused.

Benefits of using a letter of company rebranding or new look

This letter template ensures a structured and professional way to communicate your rebranding while fostering excitement and loyalty. Here’s how it helps:

  • Builds excitement: Sharing the reasons and vision behind the rebranding generates enthusiasm and interest.
  • Promotes engagement: Encouraging customers to explore the new branding strengthens their connection to your company.
  • Reinforces trust: Transparency about the changes reassures customers and emphasizes continuity in service.
  • Enhances professionalism: A well-crafted announcement reflects positively on your brand and communication standards.
  • Strengthens relationships: Involving customers in the rebranding process fosters loyalty and goodwill.

Tips for writing an effective letter of company rebranding or new look

  • Be specific: Clearly outline the elements of the rebranding, such as visual updates, new messaging, or expanded services.
  • Use professional language: Maintain a respectful and enthusiastic tone to convey the significance of the changes.
  • Reassure customers: Emphasize that while the look has changed, your values and commitment to excellence remain the same.
  • Focus on benefits: Highlight how the rebranding enhances the customer experience or reflects their evolving needs.
  • Keep it concise: Focus on the key points and avoid overwhelming the customer with excessive details.

Frequently asked questions (FAQs)

Q: What details should I include in this letter?

A: Include a summary of the rebranding elements, the reasons for the change, and how it benefits customers.

Q: Should I personalize the letter?

A: While not required, addressing the customer directly can make the letter feel more engaging and relevant.

Q: Who typically receives this letter?

A: Send the letter to all customers, stakeholders, and partners to inform them of the rebranding.

Q: How formal should this letter be?

A: The tone should be professional yet friendly and celebratory to generate excitement.

Q: When should this letter be sent?

A: Send the letter shortly before or immediately after the rebranding launch to keep customers informed.

Q: Can this letter include promotional offers?

A: Yes, including an offer or incentive tied to the rebranding can encourage engagement with the new brand.

Q: Is acknowledgment from the customer required?

A: While not required, inviting feedback or thoughts on the rebranding shows openness and attentiveness.


This article contains general legal information and does not contain legal advice. Cobrief is not a law firm or a substitute for an attorney or law firm. The law is complex and changes often. For legal advice, please ask a lawyer.